Privacy Policy
Heroic Limited’s Privacy Policy sets out the ways that Heroic Limited processes personal data. This Privacy Policy only relates to personal data collected by Heroic Limited via the Heroic Limited website. This Privacy Policy does not apply to personal data provided to Heroic Limited by any other means. Any personal data collected by Heroic Limited is used in accordance with data protection legislation.
Heroic Limited website comply with the principles of the Data Protection Act 1998.
If you have any questions about security please contact Heroic Limited on +44 (0)7000 781 154 or at people@brilliantheroes.com.
Heroic Limited will use the information you submit on this website together with other information for administration and marketing purposes. We may keep your information for a reasonable period to contact you about our services. We also use cookies, which is software that profiles your use of this website.
2. Data Collection and Purpose Specification
Heroic Limited employs information gathering technologies for the purposes of collecting information and statistics about the users of this site, but such information will not be used to identify any individual. The purpose of gathering such information is to assist us to analyse the use of the website and revise it for the benefit of our customers by making your visit to the site more efficient and to improve and increase the content found to be most popular.
We also employ cookies on this site. Cookies are small text files used on the internet for a variety of purposes. We use cookies to make your use of the website more efficient, for example by saving you the trouble of re-entering information. Although the cookie may provide an automated identification of your computer to our workstation, no personal data is stored in the cookie.
You may adjust your computer’s settings to block cookies, or to accept them only on confirmation from you. Because of the wide variety of browsers and operating systems used by our customers we cannot provide detailed instructions for this, however your browser should contain details in its help facility.
3. Submitting Personal Information
Heroic Limited will only use your information for the purposes stated and for which you have given us your consent.
When you supply any personal information to Heroic Limited we have legal obligations towards you in the way we deal with that data. We must collect the information fairly; that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to Heroic Limited will only be used within Heroic Limited for marketing purposes and customer administration. It will never be supplied to anyone outside the company without first obtaining your consent, unless we are obliged by law to disclose it.
4. Confidentiality and Security
Heroic Limited holds your personal data in accordance with the security provisions of the Data Protection legislation.
The nature of our business does not require secure transmission methods since we don’t deal with sensitive personal data (e.g. financial transactions) on our website. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- Unauthorised access
- Improper use or disclosure
- Unauthorised modification
- Unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.
We ensure that your personal data will not be disclosed to institutions and authorities except if required by law or other regulation.
5. Access to the Personal Data we may hold about You
You have the right to request a copy of the personal information that Heroic Limited holds about you and to have any inaccuracies corrected. Please address requests to 9 Adam Street, London WC2N 6AA.
We will provide you with a readable copy of the personal data which we keep about you, within a week of receiving proof of your identity. We will provide the information without any charge.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
- erased
- rectified or amended
- completed
6. Children’s Privacy
The nature of our business is such that we are not interested in collecting children’s data.
We do not knowingly collect personal data from children. We do not take specific steps to protect the privacy of children who disclose their personal data to us. If we are aware that a minor has submitted data to us, we delete it from our system.
7. How we protect your information
The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us. However payments made through this website are handled using secure socket layer technology or other technology which is at least (if not more) secure than that.
Your payment information will not be retained by us and will not be disclosed to anyone under any circumstances.
8. Sale of business
If Heroic Limited is integrated into any company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of Heroic Limited.
9. Updating your details
If any of the information that you have provided to Heroic Limited changes, for example if you change your email address, please let us know the correct details by sending an email to people@brilliantheroes.com.
10. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should you make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the internet’s infrastructure the information you provide may be temporarily transferred to and stored in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy whilst in transmission.